This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Hintons Country & Garden. 

GDPR and Our Mailing List

If you would like to subscribe to the Hintons Country & Garden newsletter and offers email list, you may do so by contacting us.   These emails have exciting offers and news about our products and services that we hope you would like to hear about.  We endeavor not to contact anyone who does not wish to hear from us.  We will also never sell your contact information anybody, for any reason.  If you’re on our list and wish to be removed, simply reply to any of our emails with the word ‘unsubscribe’ in the subject line or click the ‘unsubscribe’ button at the bottom of the email. 

Privacy policy last updated: 1 December 2020

Your privacy is important to us at Hintons Country and Garden.  This privacy policy explains how we use the personal information we collect about you to provide you the best experiences with our products and services.

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and phone number.  We refer to this information as “Order Information”

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to :

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Sharing your personal information

We share your Personal Information with third parties to help us process your order. 

Our marketing emails are sent using Mailchimp.  We collect email addresses that consent to email marketing.  All email marketing we send you includes an unsubscribe button.

Are you 16 or under?

If you are 16 or under we are concerned about protecting the privacy of children aged 16 or under.  If you are aged 16 or under, please get your parent/guardian’s permission before providing us with any personal information. We are unable to accept personal information from anyone 16 years or younger.

What about links to other websites?

Our privacy policy only applies to this website, so when you link to other websites we encourage you to read their privacy statements. We are not responsible for the privacy policies and practices of other sites, even if you access them using links from our website.

How can I access the information you hold about me?

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information, please email or write to us. We may make a small charge for this service.  We want to make sure that your personal information is accurate and up to date.  You may ask us to correct or remove information you think is inaccurate.  If at any point you wish for Hintons Country and Garden to delete information about you, simply contact us.

Data Retention

When you place an order through the site, we will maintain your Order Information for our records for as long as we need to. 


We may update this privacy policy from time to time, to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at or by mail using the details provided below:

Hintons Country and Garden
Worcester Road
Herefordshire HR6 8TN